Airline Operations

Commercial flight is second only to space exploration in the complexity of its operation. How do all the parts come together to a single point in time (we call D0) when your flight departs the gate, then flies to its destination and arrives there more than 95% of the time.

Have you ever wondered how your flight comes together, from the planning stage to its safe arrival at your destination? We'll take you through the process, showing how each part is 'operated' and closely monitored. Thanks to this careful coordination, when you arrive, everything is in place to receive you and your luggage. You're an integral part of this process, and we're here to show you how it all works.

You will lean about the to the Flight Dispatcher and the crucial role we play in orchestrating the complex process of getting your flight off the gate, into the air, landing safely at your destination, and at the gate at your arrival time. Our responsibility is to ensure that your flight operates smoothly and safely.